Billing & settlement
Billing
- Can I pass the Nordea Connect fees onto customers?
- What are the rounding rules for payments and Nordea Connect fees?
- How do I pay my Nordea Connect fees?
- What is the VAT policy for fees related to Nordea Connect?
- How will I as a merchant be billed for Nordea Connect’s PSP fees and fees related to third party payment services?
Settlement
- What does the pay-out report include and where can we find it?
- How do I choose and connect bank accounts for settlement? How does it work if my company wishes to use several for different currencies?
- How does the Nordea Connect reconciliation and settlement flow work?
- Is it possible to request an advance on, a partial or a instant pay-out? Are there limits/eligibility requirements for this service?
- The pay-out amount was different than expected? What should I do?
- Where can I find pay-out history? Is there a way to see pending pay-outs?