What can I do using the Merchant Portal? What information can I access through it?
How can I find out what type of card the customer is using (credit, debit, prepaid, etc.)?
How can I generate summary reports?
How do we remove goods and/or register a partial refund in Merchant Portal?
How do we capture (or acknowledge) an order in the Merchant Portal?
How do I remove an order in the Merchant Portal? (Following phone/mail cancellation, etc.)
How does reporting work? Can I set up personalized reports?
What are webhooks/triggers/rules that can be set up in the Merchant Portal and why are they relevant for the me as a merchant?
Can I enter customer payment information manually for mail and/or telephone orders?
I am a merchant currently testing Nordea Connect? How can I edit the default payment template?

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How can I use reports in the Nordea Connect Merchant Portal?

Nordea Connect Merchant Portal is an application that enables you to monitor the entire transaction flow, create reports and solve problems related to transactions. All transactions that are sent through Nordea Payment Gateway are being stored.
The Nordea Connect Merchant Portal allows you to see what happened to your transactions and perform actions on them, like making a refund.
The Nordea Connect Merchant Portal is a web application and uses your normal Internet browser, so no installation is required. Recommended browsers are the latest versions of Internet Explorer, Chrome and Mozilla Firefox.

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