What can I do using the Merchant Portal? What information can I access through it?
How can I find out what type of card the customer is using (credit, debit, prepaid, etc.)?
Can I filter for uncaptured payments in the Merchant Portal?
How can I generate summary reports?
How do we remove goods and/or register a partial refund in Merchant Portal?
How do we capture (or acknowledge) an order in the Merchant Portal?
While you can use the Merchant Portal for administering a multitude of tasks in connection with your eCommerce operations we would like to inform you that the following ones are most likely handled by your eCommerce platform and not by any Nordea Con
How do I remove an order in the Merchant Portal? (Following phone/mail cancellation, etc.)
How does reporting work? Can I set up personalized reports?
How exactly can I customize the checkout flow from the Merchant Portal?

See more

How can I use reports in the Nordea Connect Merchant Portal?

Nordea Connect Merchant Portal is an application that enables you to monitor the entire transaction flow, create reports and solve problems related to transactions. All transactions that are sent through Nordea Payment Gateway are being stored.
The Nordea Connect Merchant Portal allows you to see what happened to your transactions and perform actions on them, like making a refund.
The Nordea Connect Merchant Portal is a web application and uses your normal Internet browser, so no installation is required. Recommended browsers are the latest versions of Internet Explorer, Chrome and Mozilla Firefox.

Return to top

Was this article helpful?

Have more questions? Submit a request