- You need find the transaction you want to refund and enter the partial amount.
- You can also do this via the plugin or API you are using.
How can we help you?
Articles in this section
- What can I do using the Merchant Portal? What information can I access through it?
- How can I find out what type of card the customer is using (credit, debit, prepaid, etc.)?
- Can I filter for uncaptured payments in the Merchant Portal?
- How can I generate summary reports?
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How do we remove goods and/or register a partial refund in Merchant Portal?
- How do we capture (or acknowledge) an order in the Merchant Portal?
- While you can use the Merchant Portal for administering a multitude of tasks in connection with your eCommerce operations we would like to inform you that the following ones are most likely handled by your eCommerce platform and not by any Nordea Con
- How do I remove an order in the Merchant Portal? (Following phone/mail cancellation, etc.)
- How does reporting work? Can I set up personalized reports?
- How exactly can I customize the checkout flow from the Merchant Portal?
Related articles
- How do we capture (or acknowledge) an order in the Merchant Portal?
- What is the Nordea Connect Merchant Portal?
- Can I filter for uncaptured payments in the Merchant Portal?
- What is the invoice numbering logic in Nordea Connect?
- While you can use the Merchant Portal for administering a multitude of tasks in connection with your eCommerce operations we would like to inform you that the following ones are most likely handled by your eCommerce platform and not by any Nordea Con