What can I do using the Merchant Portal? What information can I access through it?
How can I find out what type of card the customer is using (credit, debit, prepaid, etc.)?
How can I generate summary reports?
How do we remove goods and/or register a partial refund in Merchant Portal?
How do we capture (or acknowledge) an order in the Merchant Portal?
How do I remove an order in the Merchant Portal? (Following phone/mail cancellation, etc.)
How does reporting work? Can I set up personalized reports?
What are webhooks/triggers/rules that can be set up in the Merchant Portal and why are they relevant for the me as a merchant?
Can I enter customer payment information manually for mail and/or telephone orders?
I am a merchant currently testing Nordea Connect? How can I edit the default payment template?

See more

Can I enter customer payment information manually for mail and/or telephone orders?

We do not support this directly.
However, it is possible to create payment links which allow you as a merchant to take a telephone/mail order and create an e-mail or an SMS with a payment link (through the API or through the merchant portal).
You cannot manually charge then using the Merchant Portal.

Return to top

Was this article helpful?

Have more questions? Submit a request