- Funds are not directly handled or settled by Nordea Connect, but your acquirer(s). We recommend consulting with them regarding this issue.
How can we help you?
Articles in this section
- What does the pay-out report include and where can we find it?
- How do I choose and connect bank accounts for settlement? How does it work if my company wishes to use several for different currencies?
- How does the Nordea Connect reconciliation and settlement flow work?
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Is it possible to request an advance on, a partial or a instant pay-out? Are there limits/eligibility requirements for this service?
- The pay-out amount was different than expected? What should I do?
- Where can I find pay-out history? Is there a way to see pending pay-outs?
- If a customer chooses Afterpay, when will we as a merchant receive the settlement?
- What is Nordea Connect’s settlement model? How are my company’s settlements scheduled?
Related articles
- The pay-out amount was different than expected? What should I do?
- What can I do using the Merchant Portal? What information can I access through it?
- How can I use reports in the Nordea Connect Merchant Portal?
- If a customer chooses Afterpay, when will we as a merchant receive the settlement?
- Does Nordea Connect reserve funds in any case? (high chargebacks, high risk industry, etc.)