- For transactions that are only approved and not captured, you can select the transactions that are in approved status and the amount you want to capture and commence with capturing.
How can we help you?
Articles in this section
- What can I do using the Merchant Portal? What information can I access through it?
- How can I find out what type of card the customer is using (credit, debit, prepaid, etc.)?
- How can I generate summary reports?
- How do we remove goods and/or register a partial refund in Merchant Portal?
-
How do we capture (or acknowledge) an order in the Merchant Portal?
- How do I remove an order in the Merchant Portal? (Following phone/mail cancellation, etc.)
- How does reporting work? Can I set up personalized reports?
- What are webhooks/triggers/rules that can be set up in the Merchant Portal and why are they relevant for the me as a merchant?
- Can I enter customer payment information manually for mail and/or telephone orders?
- I am a merchant currently testing Nordea Connect? How can I edit the default payment template?