Nordea Connect supports the following transaction statuses:
A transaction always starts as a Pending transaction and will only alter after a customer has attempted to pay. If successful, it will be approved (or authorised). The transaction will stay as pending if the customer cancels the payment in Payment Window/Nordea Connect Checkout. It will change to failed/declined if the customer attempts to pay and is unsuccessful. By default, a consumer will be taken back to the Payment Window/Nordea Connect Checkout if the attempt is unsuccessful. This flow can also be changed on request, to take the customer directly back to your webshop if a payment attempt fails.
- 3DS pending
The customer has been redirected to the 3DS server to authorise their card payment.
Money has been drawn from the customer and the transaction is processed.
A cover reservation has been made on the customer’s card. You need to capture the transaction through API or in the Nordea Connect Merchant Portal in order to process the transaction.
A pending transaction might become failed/declined depending on the payment method used. This usually indicates that the customer has either cancelled the payment or it has been denied by the payment method provider.
- The documentation can be found here.